The Continuous Improvement Administrator reports to the Supervisor, Continuous Improvement and coordinates all aspects to maintain the drinking water Quality Management System (QMS), Wastewater Management System (WWMS) and Stormwater Management System (SMS), (collectively as Environmental Services (ES) Management Systems). The Continuous Improvement Administrator will prepare documents and support management system activities to comply with regulations applicable to the drinking water, wastewater and stormwater systems. This role is also responsible for the coordination of the department’s training and certification to comply with provincial/municipal regulations. The Administrator will work closely with department staff and Managers to ensure that all of the requirements of the ES Management Systems, training and certification are met, and that personnel are aware of all applicable legislative and regulatory requirements that pertain to their duties for the operation of Markham’s water distribution, wastewater collection and stormwater systems.